Support
Get help with PortfolioLens
Reach me
- support@portfoliolens.dev — answered within a few days.
- For bugs
- Settings → Send Feedback in the app is better than email: it attaches the app version and platform so I can reproduce the problem. It attaches nothing that identifies you, which also means I cannot reply to it — email if you need an answer.
Your subscription
Subscriptions are handled entirely by Apple. Only Apple can cancel or refund one.
Cancel or change your plan
- Open the Settings app on your iPhone
- Tap your name, then Subscriptions
- Tap PortfolioLens Pro, then cancel or choose a different plan
You keep Pro until the end of the period you have already paid for. Cancelling is not a refund.
Request a refund
Go to reportaproblem.apple.com, sign in, and choose the PortfolioLens purchase.
Restore a purchase on a new device
Open Settings → Plan in the app and tap Restore Purchases, signed in with the Apple Account that bought the subscription.
Your data
There is no account. Your positions, cost basis and alerts live on your iPhone, and deleting the app deletes them — apart from any copy in your iPhone backup. What does leave your phone, and what never does, is in the privacy policy.